HUD Certified Housing Counselor

The Carolyn E. Wylie Center is seeking a Full Time Housing Counselor. This position is responsible for providing housing and services to clients in a community-based setting.

Duties and Responsibilities:

• Possess required knowledge, skills, abilities and experience and be able to explain and demonstrate that the essential functions of the job can be performed.
• Demonstrate initiative and adaptability when confronted with assignment shifts and stresses related to contractual deadlines.
• Have the ability to maintain confidences, exercise sound judgment and discretion, work collaboratively and maintain effective working relationships. Work confidentially under stress of meeting deadlines.
• Maintain open communication lines among administrative staff as related to problem analysis and assessment; demonstrate sound judgment and problem solving abilities. Be able to make sound decisions and present evidence of the thought process involved in those decisions.
• Perform accurate arithmetical calculations, including decimals and percentages. Conduct all work with thorough attention to detail.
• Read and understand correspondence and procedures; analyze fiscal data and draw logical conclusions; define problems with clarity and brevity and recommend effective solutions; be able to verbally communicate with staff, contractors, and vendors, utilizing tact and The Wylie Center patience in problem management situations.
• Establish and maintain effective working relationships with staff, contractors, and vendors, utilizing tact and patience in problem management situations.
• Follow oral and written instructions; write and print legibly, clearly, and uniformly to record information.
• File alphabetically, numerically, and chronologically accurately, organizing work in a logical, step-by-step order.
• Demonstrate skill in performing thorough and accurate data collection and analysis.
• Demonstrate a willingness to continue education/training to keep current on updates to the legislative process, accounting processes, techniques and skills, and other education/training required to maintain/upgrade skills and abilities.
• Skill in the use of appropriate and necessary computer applications in word processing, spreadsheets, email, and data management.
• Must embrace the core values of integrity, conflict management, and quality service.
• Knowledge of Federal, State, and other laws concerning real estate and lending.
• Skill in oral and written communications sufficient to clearly convey and receive information and ideas
• Skill in interviewing under a variety of conditions, including the possibility of highly charged emotional demonstrations such as hostility, conflict, and frustration
• Skill in the use of basic computer applications in word processing, spreadsheets, email, and data management

Job Type: Full-time

Pay: $27.00 – $34.00 per hour

Benefits:

Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Schedule:

Monday to Friday

Experience:

Housing Counseling: 1 year (Required)
Work Location: Hybrid remote in Riverside, CA 92501

For questions, please contact our Human Resources Department at 951-683-5193, ext. 223