HUD-Certified Housing Counselor

Responsibilities

• Supervise CHAI’s housing counseling staff
• Plan, organize, and implement all department events
• Ensure staff professional development and all counselor certifications are maintained
• Manage HUD audits to maintain CHAI’s HUD certification
• Complete all monthly and quarterly reports
• Maintain client and workshop files, both hard copy and in the CMS
• Implement HUD Quality Control Plan, conducting regular client file reviews
• Conduct monthly Homebuyer Education Workshops
• Provide individual pre-purchase, foreclosure prevention, and rental housing counseling
• Stay informed about private and public incentive programs for first-time homebuyers
• Collaborate with the CHAI’s Community Development team to promote CHAI’s programs and services
• Build and maintain relationships with industry professionals
• Attend CDN and State of Maryland regular meetings and trainings and share information with team
• Keep in contact with State, City, Healthy Neighborhoods, and lenders to learn about most recent homebuyer incentives and eligibility requirements

Qualifications

• Minimum of five years’ experience as a housing counselor
• Management experience, preferred
• HUD Housing Counselor Certification
• Certifications in foreclosure prevention, homeownership counseling, homeownership education, and rental housing counseling
• Proficiency in Microsoft Office and common CMS programs
• Commitment to strengthening diversity, racial equity, and inclusion in communities
• Ability to maintain confidentially and safeguard client privacy
• Excellent interpersonal skills
• Ability to deal with difficult people and problems

Compensation & Benefits
$60,000-$70,000, commensurate with experience

CHAI offers a comprehensive benefits package, including health insurance, 401(k) employer match, life insurance, Long Term Disability (LTD), Flexible Spending Plan, and a complimentary membership to the Jewish Community Center. We make work/life balance a priority, offering generous vacation/sick time and paid parental leave.

Application Process: Electronic submission preferred