Homeownership Coordinator (Contract)

If you are looking for a role in an organization that makes a significant difference in people’s lives, come join us at Quincy Community Action Programs, Inc. (QCAP)!

We are a not-for-profit community action agency serving over 28,000 people in Quincy, Weymouth, Braintree, Milton, Hull, and in over 100 communities surrounding Norfolk County, South Shore, and Metro Boston. Our mission is through partnerships, community engagement, and advocacy for racial, social, and economic justice, we provide pathways to assist families and individuals from diverse backgrounds in their efforts to realize economic opportunity and create meaningful connections to improve the quality of their lives.

To achieve our mission, we provide a wide range of programs for low- and moderate-income residents, including Adult Education & Workforce Development, Financial REACH Center, Early Childhood Education & Care, Energy Programs, Food & Nutrition Programs, and Housing Programs

In this role, the Homeownership Coordinator will:

• Oversee and facilitate all First Time Homebuyer programs. Assess and develop workshop agenda and curriculum in accordance with the Massachusetts Homeownership Collaborative’ s criteria. Implement and coordinate program, including securing speakers, sites and publicity and materials. Maintain knowledge of available programs, financing packages and funds for clients including local down payment assistance programs. Provide one-on-one counseling to potential homebuyers and also post purchase counseling. Provide documentation review for potential homebuyers.
• As the City of Quincy’s designated Fair Housing Counseling agency, provide Fair Housing Counseling services to clients and work to implement South Shore Regional HOME Fair Housing Plan.
• Conduct program marketing, outreach and develop and maintain community partnerships with regard to all above housing activities.
• Provide comprehensive services to clients at risk of or facing foreclosure in according with Citizens’ Housing and Planning Association (CHAPA) and Attorney General’s Office (AGO).
• Perform intake/interview to fully assess client situation and identify the range of available programs and services that will best meet these needs.
• Provide financial education services, including reviewing income and expenses, helping clients establish a budget and explaining various options, such as loan modifications, short sale, deed in lieu of foreclosure, bankruptcy, and etc.
• Assist clients in completing loan modification paper work, assist with submitting paperwork and advocate for clients with lenders and loan services.
• Collaborate with Greater Boston Legal Services (GBLS) to ensure clients receive the legal services necessary.
• Give guidance and assistance to clients in applying for various housing alternatives in case foreclosure proves inevitable, including financial assistance funding applications.
• Stay abreast of agency and community programs and implement integrated service delivery into your daily work.
• Clearly document client plans and outcomes. Enter all information into QCAP databases per program requirements in a timely manner; provide process feedback on tracking system, assist with data report preparation.
• Participate in QCAP staff meetings and any other meetings or trainings provided by CHAPA or other agencies in reference to this position.
• Any other duties deemed necessary by the Housing Program Director.

QUALIFICATIONS/SKILLS:

• Bachelor’s Degree in related field plus three years’ experience in homeownership counseling including First Time Homebuyer counseling as well as foreclosure prevention work.
• HUD certification preferred. Must be HUS certified by August 1, 2020.
• Sound knowledge of housing laws, home buying and mortgage underwriting processes; ability to understand complex housing regulations and subsidy programs.
• Demonstrated ability to conduct effective client interviews for the purpose of developing client service plans, which include referrals to community resources for low income households.
• Proven and effective communication skills, with special emphasis on public speaking; ability to professionally represent agency and programs to clients, funders and public.
• Demonstrated commitment to working on behalf of clients of all income levels.
• Excellent computer skills including ability to use Microsoft Office Software and to collect and maintain program data using multiple data application platforms.
• Hours are flexible, up to 40 per week. Possibility for temp to permanent.

To be considered, you must send a resume and a cover letter, which outlines your experience as it relates to this position.

Job Type: Contract

Pay: $25.00 – $30.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

COVID-19 considerations:
We take the safety and well being of our staff seriously. We have strict COVID safety, protocols in place.

Education:

• Bachelor’s (Required)

Experience:

• Housing Stability Counseling: 3 years (Required)
• Microsoft Office: 2 years (Preferred)
• Behavioral Health: 1 year (Preferred)

Language:

• Another language (Preferred)

Work Location: In person

Health insurance