Website Operation HOPE
FINANCIAL YOUTH COACH
For twenty-five years Operation HOPE has been dedicated to advancing financial dignity for all by empowering underserved communities through financial literacy. Youth/Young Adult programming aims to extend Operation HOPE’s financial literacy continuum from youth through adulthood, supporting the next generation to become financially-empowered adults. We equip young people with the ﬁnancial education, coaching, and connections necessary to secure a better future – providing guidance through personal aspirations and life’s challenges – facilitating a journey to ﬁnancial independence.
In this role, you will support the development of financial literacy in young adults in a manner that encourages measurable, positive outcomes. You will be based out of a HOPE Inside location, providing face-to-face group workshop facilitation utilizing Operation HOPE curriculum and instructional materials. In addition, as a HOPE Youth/Young Adult coach, you will provide individualized, one-on-one client coaching support. You will serve as the primary point of contact at your location, addressing internal and external client interactions with business partners and senior leadership.
ESSENTIAL JOB DUTIES:
This position reports directly to the Senior Director of Youth Programs.
Promote a culturally responsive youth-guided culture in group workshops and individual coaching sessions
Schedule, coordinate, and facilitate workshops on financial literacy basics in accordance with the HOPE Youth/Young Adult curriculum
Coordinate and schedule online, phone, or in-person coaching sessions
Conduct client and consultant interactions using strategic client management methodologies and tools
Accurately maintain client data utilizing the case management system
Recruit, build, and lead clients in order to achieve strategic performance objectives
Build and maintain community alliances and execute marketing objectives
Liaison with partner and the community
Strong experience in education, counseling or advising with young adult populations
Bachelor’s degree is preferred, however, will consider comparable 2+ years of work experience in the financial industry
Experienced Financial Coach with outstanding people skills and ability to quickly form meaningful working partnerships
Strong presentation skills with the ability to conduct engaging, client-centered group workshops
Must be savvy at internal and external communication techniques and messages
Basic computer literacy a must: minimum proficiency in MS Word, Excel, and PowerPoint, ability to navigate online data management systems and online learning platforms
Must possess strategic thinking expertise as well as the ability to plan and execute tactical strategies to implement company objectives
Good listener and self-starter with a demonstrated ability to work with minimal hands-on direction
High-energy individual who demonstrates confidence, accountability, and professionalism while demonstrating personal integrity, resilience, and respect for others
Multitask oriented with the ability to initiate, manage and maintain several projects and
program relationships simultaneously
Professional demeanor and attire will be required in this position
This job requires personal transportation that will allow travel within the designated
Potential for 50% travel with program growth
Operation HOPE is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information or any other characteristic protected by law.
To apply for this job please visit operationhope.org.