The agency is known for providing expert advice and service
This position requires 3 or more years providing comprehensive housing counseling. HUD Certification, current pre-purchase, foreclosure intervention, and DHCD Diversion Court certifications are required. Acceptable nationally recognized certifications include those awarded by NCHEC, NNHLA, and NREI (Philadelphia Diversion Court certification must be issued by the Division of Housing & Community Development); NREI Court Diversion certifications for area counties, a plus. Must have taken all of the PHFA required courses and have passed the PHFA CHCI examination (or be willing to meet this requirement within 3 months of hire).
Responsible to provide comprehensive housing counseling to consumers who present with a housing-related matter; develop case, and enter consumer and upload required information into the NWCS content management system and the RX Office Case Management System; review files for accuracy, confirm that all required documents are contained in each folder, enter data and upload documents into the case management system, and run daily and weekly reports from the systems. The individual must also generate daily, weekly and monthly reports for status updates, quality completion, tracking and billing submissions. All other duties fall under the category “clerical” in addition to those other duties requested and/or assigned.
· Proven speed in data entry
· Must submit to NWCS Training Plan
· Microsoft Office mastery
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