Housing Counselor (Homeless Services)

  • Full Time
  • Manassas
  • In-Office

Website Northern Virginia Family Services

Northern Virginia Family Service provides a comprehensive set of services designed to address the root cause of poverty and homelessness within the Northern Virginia area. Housing Counselors provide intake; coordinate and monitor the assessment, treatment/intervention planning process and follow-up for each client; and serve as an advocate and liaison for and on behalf of clients. 

The Housing Counselor provides assistance in building client self-sufficiency around family systems, housing, budgeting, employment, educational training, health, and other human services, with an emphasis on long-term economic and housing stability in keeping with the Housing 1st goals. The Housing Counselor could be assigned to residential or community-based clients in Prince William County.

The Housing Counselor team supports clients in three primary areas as follows and the Housing Counselor may be assigned to any of the following:

  • Prevention Services: May work directly with guests and providers to prevent clients from entering homelessness through preventative engagement.
  • Shelter Support Services: These may include case management and coordination, job development, and referrals for all other needed services.
  • Rapid Rehousing: May involve landlord recruitment, documentation of services, and coordination of financial services for accessing housing. Work may cover all RRH programs, including community and needs based programs.

Essential Job Duties: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with known disabilities to perform the essential functions.

  • Conduct comprehensive initial screening process to determine eligibility for program services, providing assessment, intake and enrollment where appropriate.
  • Manage a caseload of specific clients including developing Service Goal Plan, budgeting, and monitoring of client’s compliance with program rules.
  • Conduct and document client meetings to monitor progress.
  • Conduct phone follow-up after completion of the program.
  • Conduct outreach and establish network of community resources and services.
  • Facilitate support-educational groups to educate clients on various issues including basics of renting, fair housing, self-esteem, safety, parenting, childcare, nutrition, money management, credit counseling, home maintenance, and good housekeeping skills.
  • Make referrals to other services as needed and work with other community providers to provide collaborative services to clients.
  • Conduct unit inspections to ensure compliance with safety and federal/funder regulations.
  • Conduct and document home visits to document progress and ensure that clients still meet program guidelines and eligibility.
  • Process re-certifications as per funder’s requirements.
  • Outreach to landlords for mediation, negotiation, and tenant relations.
  • Monitor direct assistance that can be used for financial support, rent, utility, and security deposit payments.
  • Compile and prepare appropriate tenant/landlord contracts and landlord check request payments to ensure timely delivery.
  • Participate in regular supervision with supervisor by providing regular updates and preparing case presentations.
  • Maintain client files in accordance with program requirements and NVFS guidelines.
  • Maintain current level of knowledge on program software and other information on housing assistance programs.
  • Enter data for record keeping and reporting to meet relevant guidelines.
  • Comply with the Standards and Ethics for Housing Counseling
  • Responsible for maintaining certification CEUs if certified.
HUD Certification required

To apply for this job please visit recruiting.ultipro.com.

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