Program Assistant

  • Full Time
  • Brooklyn
  • Remote


The program assistant supports the department’s activities and projects and provides administrative support to the director in the implementation and facilitation of the program.



Answer phones, screen calls, welcome visitors/clients, direct and refer clients to appropriate staff members and outside sources
Maintain front desk sign in sheets

Program Support

Monitor powerbase data entry weekly and provide data entry support as needed (we will train you on-the-job)
Assist Directors and Lead Organizer with completing program reports
As needed, support payroll – tracking of hours, staff reimbursements and paying vendors


· Maintain and manage centralized staff schedules and events calendar

· Scheduling and confirming appointments for legal clinics, individual counseling, 1st Saturdays and RSVPs for event participation

· Schedule and organize appointments with prospective clients

· Orientation and onboarding of volunteers and interns, schedule shifts for tasks like data entry, outreach, door-knocking and event registration

· Manage event coordination and logistics in collaboration with organizers (i.e., book spaces, find vendors, order food, event registration, hospitality)

·  Make travel arrangements for department



Update and maintain current information on flyer display and office window,
Maintain inventory of housing materials e.g. tenants’ rights handbooks, lead brochures

General Clerical

· Perform general clerical duties including file key documents digitally and in hard copy, organizing office records and files, and operating office equipment

· Prepare month end inventory of office supplies, check for comparative prices and prepare purchase requisition for items needed

· Oversee office maintenance, equipment upkeep and communicate with technical support

· Open and sort mail daily

· Compose correspondence, compile and complete mailings

· Maintain office petty cash and metro card inventory and reconcile on a monthly basis

·Provide other support as required



· Bachelor’s Degree, or equivalent experience.

· Must Have Previous Experience Working With Not For Profit Organization Preferably In Community Organizing.

· Must be computer literate and possess good word processing and typing skills. 

· Must work well with a wide variety of people and be able to multi-task.

· Self-starter who is detail oriented with excellent office, organizational, and communication skills. 

· Bilingual/Spanish preferred


This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand.


This is a full-time position, and hours of work and days are Monday through Friday, 9:00 a.m. to 5 p.m.

Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

Compensation: $40,000 to $50,000
Commensurate with experience; Health, Dental, EAP, PTO and other fringe benefits


IMPACCT Brooklyn and its affiliates are Equal Opportunity Employers IMPACCT Brooklyn is leader in community-based development work for 55+ years.  As a comprehensive community development corporation, in addition to housing development, IMPACCT Brooklyn provides economic mobility programs and services in support of residents and small businesses including community organizing, homeowner counseling & foreclosure prevention, financial capacity building and merchant services.



HUD Certification not needed

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