Housing Counselor

Website Greater Philadelphia Community Alliance

The Organization

Rooted in South Philadelphia, Greater Philadelphia Community Alliance (GPCA) is the result of a strategic merger between Diversified Community Services (DCS) and United Communities Southeast Philadelphia (UCSEP). Both organizations share a long history in the settlement house movement of the late 1800s.

Over the last several years, DCS and UCSEP have experienced a resurgence and extraordinary growth. Capturing the regard of colleagues and funders, locally and nationally, we have earned a reputation as an entrepreneurial trailblazer. GPCA’s mission is to break the generational poverty cycle by ensuring equitable resource distribution for vulnerable children, families, and communities. We aim to be Philadelphia’s catalyst for community empowerment, partnership, and the upward mobility of families and communities. We are committed to a nonprofit model that promotes social enterprise, an inspiring and safe environment, and a team-oriented culture.

GPCA’s current operating budget is approximately $24 million, with 200+ employees across more than nine programs and eight locations.

GPCA’s Programming Areas Include:

· Children & Youth Development

· Family Development

· Housing & Economic Empowerment

· Community Development

Building on this solid platform, DCS and UCSEP’s strategic merger to become GPCA will strengthen our mission impact, fill our need to expand community impact across South Philadelphia and beyond and increase our organizational stability.

GPCA seeks an experienced Housing Counselor to join our team

Department: Housing and Economic Empowerment

Reports to: Director of Housing and Economic Empowerment

Employment Status/Classification: Full-time; Hourly; Non-Exempt


The Housing Counselor will fulfill the contractual obligations for the Housing Counseling Program under the auspices of DHCD, PHFA, and HUD. The housing counselor will provide one-on-one counseling sessions to assist clients with their housing needs, including first-time home buyers, mortgage delinquency, eviction prevention, fair housing,first-home buyers, and other topics. Housing counselors also need to be comfortable offering group educational sessions and with data on Rx Office.

Primary Responsibilities:

HUD Certified, or Obtain HUD and NCHEC housing counseling certifications within 120 days of hire
Provide housing counseling sessions, including one-on-one intake.
Provide counseling assistance and education in all aspects of housing counseling, including but not limited to pre-purchase counseling, post-purchase counseling, credit counseling, home inspection, review delinquency and foreclosure counseling, tenant counseling, rental default counseling, and anti-predatory lending counseling.
Connect clients to benefits, access appropriate resources, and refer to appropriate agencies and relevant resources, and refer internally and externally if required.
Attend all required trainings, meetings, and workshops.

Data Entry/Data Collection:

Complete data entry for all housing client intake into Rx.
Assist with data collection/reports.
Comply with all programmatic, contractual, and internal guidelines for documentation, computations,, and referrals.
Prepare and submit monthly reports/invoices for designated programs.


Including registering clients.

Knowledge, Skills & Experience:

Current PA State Criminal Clearance, DPW Child Abuse History Clearance, FBI Fingerprint, Health Appraisal w/ Mantoux TB Test
High School Diploma required; Bachelor’s Degree preferred.
Bilingual encouraged.
Minimum of two years experience in public/social services etc. preferred
Ability to interact across all levels with a diverse population
Strong professional, clear written and verbal communication skills
Strong cognitive, time management, and organization skills
Data entry skills
Proficiency in Zoom, Apricot, Community PRISM, and MS applications (Word, Excel, Access, Outlook, etc.)

Occupational Safety and Responsibility:

Compliance with workplace policies and procedures for risk identification, assessment, and control.
Active participation in activities associated with the management of workplace health and safety
Identification and reporting of health and safety risks, accidents, incidents, injuries, and property damage at the workplace

Office Operations:

Hours of Work: Monday – Friday, 9 am – 5 pm with a 30-minute lunch
Flexible scheduling beyond regular work hours is necessary during special events and activities.


This job description has been designed to indicate the general nature and level of work employees perform within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the role.

Job Type: Full-time

Pay: $45,000.00 – $50,000.00 per year


401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance


8 hour shift
Day shift
Monday to Friday

Supplemental pay types:

Bonus opportunities
Application Question(s):

Are you bilingual? What languages do you speak?
Do you have any experience with Apricot?
Are you proficient in Zoom and MS Office Applications?


High school or equivalent (Required)


Housing Counseling: 2 years (Required)
Housing Industry: 2 years (Required)


NCHEC (Preferred)
HUD Certification (Preferred)
Work Location: In person

HUD Certification preferred

To apply for this job please visit www.indeed.com.

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