Housing Counselor

  • Full Time
  • Akron
  • In-Office

Website East Akron Neighborhood Development Corporation

About the Organization

Everyone should be proud of their home and their community. East Akron Neighborhood Development Corporation is an experienced developer of quality rental and for sale multi-unit properties and single-family homes. We partner with local builders to provide attractive, well-built houses that are assets for residents and neighborhoods. While the size and features of the homes we develop vary, all are designed for comfort and energy efficiency. EANDC also offers apartments for seniors, homeless veterans, disabled/handicapped, and those who are sensory impaired.

EANDC also offers a variety of services designed to make life as a homeowner (or future homeowner) easier. EANDC provides FREE one-on-one counseling to help homeowners that are behind on their mortgage and facing foreclosure, provides FREE energy audits to help homeowners save electricity and money, provides FREE financial fitness courses designed to provide better awareness about personal finances, and a FREE homebuyer education course that teaches about the homebuying process.  

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  


The Housing Counselor is responsible for working to provide comprehensive counseling services and marketing homeownership programs that embodies EANDC’s mission by providing practical homeownership opportunities and increasing financial independence for the residents in the communities in which EANDC works. The Housing Counselor will work with clients to facilitate the process toward the attainment of established client goals. The Housing Counselor, under the supervision of the Manager of Homeownership will provide housing and financial counseling and targeted outreach.


Provide Individual Counseling sessions

– Provide Pre-purchase counseling in the areas of budgeting and credit counseling. Provide Foreclosure intervention counseling. Provide Rental counseling. Maintain client files with required intake and counseling documents. Negotiate with lenders/advocate for clients. Track client progression/document in Client Management System. Link clients with appropriate resources and social services

Maintain Client Files

-Assure customer confidentiality and protection through proper procedures and according to HUD guidelines. Retain physical files according to HUD guidelines.

Assist with Education Classes

-Assist with class preparation. Teach classes as needed

Complete/Maintain Training Certifications

-Attend NeighborWorks Training Institute as needed. Attain HUD Housing Counselor Certification within 120 days. Maintain certifications with continuing education as required

Marketing and Outreach

-Provide general information about housing opportunities. Assist with community outreach and marketing to meet program goals. Raise awareness about critical housing topics such as predatory lending and fair housing. Work with local agencies to affirm fair housing.

Assist with the Overall Operations of the Department

-Assist in establishing positive relationship with clients, partners and other housing counseling agencies. Participate in meetings and presentations

At EANDC we may require other duties that are not listed in the job description be performed as needed or requested by the Manager of Homeownership.

Position Requirements

Required Skills:

-Public speaking, Customer Service, Data input accuracy , Interpersonal skills, Dependability,  Technical skills in Microsoft Office, Ability to read and interpret a credit report

Education and Experience Requirements:

Have or attain HUD Housing Counseling Certification. Have or attain Foreclosure Counseling Certification through NeighborWorks Rental counseling experience, within one year. 5 plus years of housing or banking experience. High-school diploma. 1 year of experience in housing counseling

HUD Certification preferred

To apply for this job please visit recruiting.myapps.paychex.com.

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