HomeOwnership Counselor/Community Engagement Coordinator

Website Neighborhood Housing Services of SW WI

Neighbors Helping Neighbors in SW WI

Neighborhood Housing Services of Southwest Wisconsin

Home Ownership Counselor/Community Engagement Coordinator


Many rural communities face complex challenges including entrenched poverty, substandard housing, a lack of infrastructure and affordable housing, economic shifts, declining and aging populations, isolation, and the increased prevalence of natural disasters. Support services are spread over large geographies, and funding and capital are scarce in many rural communities.

The Home Ownership Counselor/Community Engagement Coordinator will receive training to work toward successful certification as a HUD approved Home Ownership Counselor; and training to support NHSSW’s Community Engagement Line of Business. Specifically, they will work with members and leaders within communities of color in Southwest Wisconsin to implement:

·         Place-based community stabilization strategies aimed at creating a strong and balanced real estate market, safe and attractive conditions, and a positive neighborhood image,

·         Community building and engagement strategies that foster resident leadership, collective capacity, social connections, and community health and well-being; and,

·         Systems-level strategies that bring together community stakeholders to address complex challenges to promote community health and equity.

Duties and Responsibilities: Majority of duties performed. Not meant to be all-inclusive or to prevent other duties from being assigned.

For the Home Ownership Promotion and Preservation Line of Business:

1.       Engage in training and certification in Home Ownership Counseling.

2.       Work with other Home Ownership Center staff to coordinate services for communities in Southwest Wisconsin. Target Spanish-speaking or Latino community members, and other members of communities of color that are looking for assistance with affordable housing. Contribute to a Home Ownership Plan of Work.

3.       Prepare marketing and program materials in English and Spanish. Engage in community efforts to raise awareness and engagement in Home Ownership Programs.

4.       Prepare and provide training and counseling in English and Spanish for online and in-person programs.

5.       Record client information into Program Logs and Counselor Max; and staff activities into Production Logs. Establish and maintain client files. Transfer information to loan forms as required.

6.       Assist with the Intake Process for Spanish-speakers. Support other housing programs, as needed, working with clients who speak Spanish-only.

7.       Prepare Down Payment Assistance and loans for eligible clients.

8.       Work with outside agencies on loans and closings, HQS inspections, and program certificates of completion.

9.       Participate in the revision of applicable policies and procedures.

For the Community Engagement Line of Business:

NHSSW supports community-driven and comprehensive community development efforts to build vibrant, healthy communities that provide equitable opportunities for people to thrive.

1.       Engage in ongoing training in community development.

2.       Create a Community Engagement Plan of Work featuring efforts with targeted communities within Southwest Wisconsin.

3.       Engage in data collection and asset mapping in targeted communities.

4.       Identify and establish community partnerships in targeted communities.

5.       Encourage and develop the potential of local resident leaders and support community-led initiatives to support safe and healthy housing options.

6.       Facilitate community meetings, events, and projects.

7.       Maintain a database of contacts.

8.       Assist efforts to bring new resources and funding to targeted communities.

Required Skills/Qualifications:

1.       Required bilingual language skills (written and spoken) in English and Spanish.

Preferred Skills/Qualifications:

1.       Knowledge of HUD policies and procedures, and other Federal, State, and local laws, rules, regulations, related to low-income housing.

2.       Knowledge of general office practices and procedures, and basic mathematics. Able to use standard office equipment, including personal computer.

3.       Knowledge of the home buying process, including HQS inspection procedures.

4.       Ability to communicate with and relate to persons of diverse backgrounds and abilities. Able to establish and maintain effective working relationships with participants, property owners, and other employees.

5.       Ability to plan and prioritize duties and complete complex and detailed tasks in a timely manner.

Funding for this Position:

NHS was awarded a three-year WHEDA grant which is on an annual budget. Funding started September 1, 2022.

The Wisconsin Housing and Economic Development Authority (“WHEDA”) is administering the Housing Counseling Resource Program (“HCRP”) made available by an allocation from the Federal Home Loan Bank of Chicago (“FHLBC”). The HCRP will provide grants to HUD-approved housing counseling agencies in Wisconsin to facilitate expanded reach and service to underserved minority (“Black, Indigenous and People of Color”, “BIPOC”) and low- and moderate-income homebuyers. 

The goal of HCRP is to expand the pipeline of purchase-ready minority (BIPOC) and low- and moderate-income families.

Pay and Benefits:

This is a full-time position that is supervised by the Executive Director. Hourly pay range $17-22 per hour. Benefits include paid time off and health insurance.

HUD Certification not needed

To apply for this job email your details to cathy@nhsrcwi.org

You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.

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