Homeownership Counselor

Website Neighborhood Housing Services of Los Angeles County Neighborhood Housing Services of Los Angeles County

Strengthening Families for 40 years

Under the supervision of the Executive Vice President & Chief, Homeownership Counseling Programs, and the Education Team Coordinators, responsible for working with clients for various programs in the organization’s Education Department, and providing a full range of client services for financial education, first-time home buying, and foreclosure prevention programs, including group education workshops, seminars, and individualized guidance. Will gather documentation needed to evaluate creditworthiness and eligibility of mortgage applicants for various homeownership programs, including mortgage loan products and down payment assistance and closing cost. Will also be involved in delinquency counseling, assessing documentation to determine home retention workout options, which includes loan modifications and other programs that may be available. In addition, will maintain positive and effective relationships with clients and program stakeholders. This job requires working a Tuesday through Saturday work schedule, with some evening workshops and events. SUMMARY OF RESPONSIBILITIES Conduct case management and conduct group education on a variety of topics relative to financial literacy, home buying and foreclosure prevention. Conduct one-on-one sessions with prospective borrowers in order to: analyze financial and credit information, determine customer financing objectives, eligibility of down payment products and gather any additional required information to determine mortgage readiness. Conducts one-on-one sessions with delinquent homeowners to assist clients in evaluating opportunities available through various foreclosure prevention programs. Maintain current knowledge of industry program requirements pertaining to financial literacy, homeownership, and foreclosure prevention. Conduct workshops, training seminars, and classes on topics covering financial literacy, and first-time homebuyer certification. EXPERIENCE Prior experience with community lending, credit counseling, &/or in the affordable housing industry required BA in finance, marketing or public administration preferred Excellent verbal and written communication skills Excellent computer skills and proficiency in Salesforce, Microsoft Office suite of products Strong interpersonal skills necessary to work effectively with a variety of people and organizations Ability to plan, prioritize, and follow through within deadlines and case management Attention to detail and accurate data input of client data in client management system (Salesforce) Must be able to work with minimal supervision QUALIFICATIONS: HUD Certification preferred* California Real Estate License required (or able to obtain) Possess a valid California driver’s license Be able to travel to various locations through Los Angeles County Requires frequent attendance at evening and weekend meetings as needed *Non-certified hires are expected to take the HUD certification exam within a designated period of time. Salary: $60,000-$72,000 DOE

HUD Certification required

To apply for this job email your details to humanresources@nhslacounty.org


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