HUD Certified Housing Counselor – job post

Website Intercultural Family Services, Inc.

Diversity in Action

Our HCP (Housing Counseling Program) assists those in the community who are in need of support with foreclosure and eviction prevention, budget and credit counseling, and those who want to take the necessary steps to become first-time homeowners! We are looking for a passionate individual to join our equally driven Housing Team! We are a multi-cultural Human Services agency located in the University City area!

Please only apply if you have HOUSING COUNSELING EXPERIENCE*

Duties and Responsibilities

Provide counseling services under HUD, PHFA, DHCD, National Industry Standards and best practices;
Perform one-on-one counseling for first time home buyers, mortgage delinquency/default, tax delinquency, rental delinquency, predatory lending and post-purchase;
Complete intake, analysis, and assessment of case to provide comprehensive recommendations and support to client;
Review client financial standing (credit history, income, and savings) to develop service plan (Action Plan) and goals;
Responsible for maintaining client case records in the database system (RX Office) and hard copy files in an up-to-date manner;
Work with banks, realtors, and lending institutions to help meet the needs of our clients;
Attend diversion court or mediations to prevent client mortgage foreclosure or rental eviction;
Provide follow-up with clients;
Help facilitate group educational workshops;
Advocates for needs of client families;
Perform outreach and recruit families for counseling and educational services;
Maintain a caseload of clients; and
Attend appropriate meetings, trainings, and housing-related events;


Housing counseling experience preferred.
Must be HUD Certified.
Counseling specialty in Homebuyer, Foreclosure Intervention, or Diversion.
Knowledge of city, state and federal laws related to Housing, Mortgage Lending, Real Estate, and Economic development is recommended.
Experience with RX Office client management system.
Proficiency in the use of MS Office (Excel, Word), Google Workspace/Suite and the Internet for research purposes.
Proficient with teleconference systems (Zoom, Google Meet, etc.)
Ability to work in a multi-cultural environment.
Excellent interpersonal and verbal/written communication skills.
Bilingual encouraged.
Intercultural Family Services, Inc. is considered a Healthcare Institute and mandates all staff to be fully vaccinated against COVID-19.

About Intercultural Family Services, Inc.

“We are multi-cultural and passionate about serving those in the community with a variety of needs!”

Intercultural Family Services, Inc. (Intercultural) is an independent non-profit 501 (c)(3) human services agency founded in 1979. Since this time we have been committed to serving the needs of children and families in the Greater Philadelphia area.

Through a broad array of culturally competent, collaborative, family-centered programs, we empower the people we serve with the ability to meet the challenges of everyday life and to build a firm foundation for a bright future. We look forward to forging stronger, more creative, and new partnerships in the public and private sectors.

Job Type: Full-time

Pay: $50,000.00 per year


Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance


8 hour shift


Bachelor’s (Preferred)


Rental Counseling: 1 year (Required)
Housing Counseling: 1 year (Required)


HUD Certification (Required)
Work Location: In person

For immediate consideration, please mail/fax/email your cover letter and resume to:

ATTN: Human Resources Department
Intercultural Family Services, Inc.
4225 Chestnut Street
Philadelphia, PA 19104

Fax: 215-386-9308




HUD Certification required

To apply for this job please visit

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